Common Stop Message error codes and suggested resolutions

These are some of the most common Stop Messages along with their cause and suggested resolution:





Stop Code: STOP 0x0000000A
IRQL_NOT_LESS_EQUAL Code Meaning : Faulty device drivers, or services from backup util­ities or virus scanners
Recommended Resolution: Remove, disable or stop the offending drivers, backup utilities or anti-virus programs. Get updated soft­ware from the manufacturer.



Stop Code: STOP 0x0000001E
KMODE_EXCEPTION_NOT_HANDLED Code Meaning: Some driver files may be causing a problem.


Recommended Resolution: Remove, disable or update the driver-file listed in the error message. Verify if new hardware installation is correct.



Stop Code: STOP 0x00000024
NTFS_FILE_S YSTEM Code Meaning: Usually caused by disk corruption in the NTFS file system or third-party disk defragmenters.

Recommended Resolution: Use hard disk diagnostic software to verify that the hard disk is working. Remember to always Use Microsoft-certified disk defragmenters.


Stop Code: STOP 0x0000002E
DATA_BUS_ERROR Code Meaning: Caused by a parity error in the system memory. Almost always caused by hardware problems—a configuration issue, defective hardware, or incompatible hardware.

Recommended Resolution: If physical RAM was recently added to the system, remove it and see if the error still occurs. If the error persists, try disabling memory caching in the BIOS. Else remove, repair or reinstall the defective hardware.


Stop Code: STOP 0x00000050
PAGE_FAULT_IN_NONPAGED_AREA Code Meaning : Caused when requested data is not found in mem­ory; the system checks the page file, but the missing data is identified as unable to be written to the page file Recommended Resolution: Remove any newly-added hardware or run diagnostic software supplied by the manufacturer to check if the component has failed. Install updated device drivers or roll back to a previous driver.


Stop Code: STOP 0x0000007B
INACCESSIBLE_BOOT_DEVICE Code Meaning: Caused when Windows loses access to the system partition during the Startup process. This can be caused by: an incorrect driver for a SCSI, RAID, or UDMA IDE controller; incor­rect ARC path in the Boot.ini; or a failed boot device. Recommended Resolution: Verify that the disk storage device is installed correctly and working. Reinstall or update the device driver. Verify that the BIOS setting for the device is correct. Verify the integrity of the hard disk.


Stop Code: STOP 0x0000007F
UNEXPECTED_KERNEL_MODE_TRAP Code Meaning: Caused when the CPU generates an error that the kernel does not catch. Usually hardware related—especially RAM. Can also be caused by CPU overclocking, or defective components on the motherboard.
Recommended Resolution:
1. Run the memory diagnostic to test RAM.
2. Restore overclocked settings to previous values.
3. Repair/replace the motherboard.
4. Disable sync negotiation in SCSI BIOS; check SCSI termination.


Stop Code: STOP 0x000000D1
DRIVER_IRQL_NOT_LESS_OR_EQUAL Code Meaning: Occurs when the system attempts to access page­able memory at a process IRQL that is too high

Recommended Resolution: Very similar to STOP 0xA. Remove, disable or stop the offending drivers, backup utilities or anti-virus programs. Get updated software from the manufacturer.



Stop Code: STOP 0xC000021A
STATUS_SYSTEM_PROCESS_TERMINATED Code Meaning: Caused when the user-mode subsystem (Winlogon or CSRSS) is fatally compromised and security cannot be guaran­teed. The most common causes are third-party applications or mis­matched system files.
Recommended Resolution:
1. Remove, disable, or roll back any newly-installed device driver.
2. Uninstall any newly-installed software.
3. Use Windows-compatible backup/restore programs.
4. Restore full control permissions to the local SECURITY account on the systemroot folder by doing a fresh parallel installation of Windows on a separate partition.

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